Frequently Asked Questions (FAQ) for Creating a Seller Account on BestMediCall
How do I create a seller account on BestMediCall?
To create a seller account on BestMediCall, follow these simple steps:
- Visit the BestMediCall website or app.
- Click on the “Sign Up” or "Create Seller Account" button located on the homepage.
- Fill out the registration form with your business name, email address, phone number, and other required details.
- Submit the form, and you will receive an activation email.
- Click the link in the email to verify your account and complete your registration.
- Once your account is verified, log in and start adding your products or services!
What documents do I need to provide to create a seller account?
To ensure your seller account is activated, you will need to provide the following documents:
- Business registration details (e.g., business name, GST number, or company registration).
- Identity proof (e.g., government-issued ID like Aadhar, Passport, or Driver’s License).
- Bank account details for payment processing.
- Product photos and descriptions to list your products on the platform.
You may be asked to upload additional documents depending on the type of products or services you sell.
Is there any cost to create a seller account?
Creating a seller account on BestMediCall is free! However, there may be transaction fees, subscription plans, or commission charges based on the sales made through the platform. You can review our pricing structure once you register.
Can I sell multiple products on BestMediCall?
Yes! Once you create your seller account, you can list multiple products or services. You will have a dashboard where you can manage your listings, update product details, track orders, and monitor sales.
What types of products can I sell on BestMediCall?
BestMediCall specializes in medical and healthcare-related products and services. Some examples include:
- Medical devices and equipment
- Pharmaceuticals and wellness products
- Health consultations and services
- Home healthcare products
- Fitness and wellness-related items
Please ensure that your products comply with local regulations and are allowed to be sold on the platform.
How do I manage inventory and pricing?
As a seller on BestMediCall, you can manage your inventory and product pricing directly from your seller dashboard. You can:
- Add new products and set product prices.
- Update stock availability.
- Adjust pricing as necessary.
- Set shipping fees based on product categories.
The platform will notify you if stock is running low or if there are any pricing issues.
Can I edit or delete my products once listed?
Yes, you can edit or delete your product listings at any time. Just log in to your seller dashboard, navigate to the “Manage Products” section, and make the necessary changes.
How do I process orders and shipping?
When a customer places an order, you will receive a notification through your seller dashboard. From there, you can:
- Confirm and process the order.
- Print shipping labels and prepare the package.
- Choose your preferred shipping carrier (BestMediCall partners with trusted carriers for delivery).
- Update the customer with tracking details once the product has been shipped.
What are the payment methods for sellers?
BestMediCall uses secure payment gateways for processing transactions. As a seller, you will receive payments via:
- Bank Transfer: Payments are transferred to your registered bank account.
- Payment Processing Time: Payment will be made based on the platform's payout schedule (typically weekly or bi-weekly).
Are there any fees associated with selling on BestMediCall?
Yes, BestMediCall charges a transaction fee and commission on each sale made through the platform. The specific fee structure depends on your seller plan and product category. Please refer to the Seller Terms and Pricing section for more details.
Can I sell internationally on BestMediCall?
Yes, BestMediCall offers the option for sellers to ship internationally. However, international shipping charges, taxes, and regulations may apply, depending on the destination country. Please review the international shipping guidelines and ensure that your products comply with global standards.
How do I handle customer feedback and returns?
As a seller, you are responsible for managing customer feedback, complaints, and returns. BestMediCall provides tools within your seller dashboard to:
- Respond to customer inquiries and feedback.
- Process returns and exchanges based on the platform's return policy.
- Ensure that you follow the Refund Policy and Return Guidelines when resolving issues with customers.
How can I promote my products on BestMediCall?
BestMediCall offers multiple promotional tools to help you gain visibility, such as:
- Featured Listings: Pay to have your products displayed more prominently on the platform.
- Discounts & Offers: Set up promotional discounts for customers.
- Social Media Integration: Share your product listings on your social media platforms to drive traffic to your BestMediCall store.
How do I get support as a seller?
If you need assistance, BestMediCall offers 24/7 customer support. You can reach us via:
- Email: support@bestmedicall.com
- Help Center: Access our help center for detailed guides and tutorials.
Our support team will assist you with account issues, order processing, shipping, and other concerns.
Can I delete my seller account?
Yes, if you no longer wish to sell on BestMediCall, you can delete your seller account. Please contact our support team to initiate the deletion process. Make sure all your pending orders are processed before requesting account deletion.